Getting Setup in a New Tenant
Posted: August 25th, 2023, 10:34 am
I am going through the steps to get a training tenant setup. I outlined them in case they are helpful for others.
It starts with an email I get from someone creating my training user I click the first link to set my password. This takes me to a page where I type it twice and click submit. After submitting, it forwards me to the SecureLanding page This page explains that I might have access to apps, but when I check the app selector, only the Security app is available This makes sense since it is a new tenant and no other apps will exist yet. Though my user should have access to all apps since I'll be supporting the tenant as a whole, so I should see the other platform apps, like IDE and connector, but I dont.
If I go to the menu, it is blank with no access to pages I realized this is because once I set the password, I am forwarded to the runtime application of the security app, which is not used, so the page and app have no function. I can tell this from the url:
platform.krisesystems.com/Environment/TenantName_Security/Page/SecureLanding
Normally in the url for the IDE, it has the word "IDE" in it.
This would probably make more sense if I was getting setup on an ecommerce app, so I would recognize that I am forwarded to the runtime application. But when the user is created in the security app, I get forwarded to the Security App's runtime site, which looks real similar to its designtime site.
So next I return to the email and click that second link to begin using the IDE. Then I realized it says in the email that this is the link to access the IDE, so it makes more sense now. Whoever set up my user should have given me a User Authorization Type that gives me access to the IDE. If I havent been given access, when I try to login, I will see a "not authorized" message like below If I do have access, I am shown the apps page of the IDE application. Here it has my lab and the 3 platform apps I was expecting From here I can access the menu and any IDE pages that my user authorization type has access to. Since in this example, I am an IDE_Tenant_Admin who will maintain the whole tenant and all its apps, I have access to the full menu and any apps that get created by me or other users.
It starts with an email I get from someone creating my training user I click the first link to set my password. This takes me to a page where I type it twice and click submit. After submitting, it forwards me to the SecureLanding page This page explains that I might have access to apps, but when I check the app selector, only the Security app is available This makes sense since it is a new tenant and no other apps will exist yet. Though my user should have access to all apps since I'll be supporting the tenant as a whole, so I should see the other platform apps, like IDE and connector, but I dont.
If I go to the menu, it is blank with no access to pages I realized this is because once I set the password, I am forwarded to the runtime application of the security app, which is not used, so the page and app have no function. I can tell this from the url:
platform.krisesystems.com/Environment/TenantName_Security/Page/SecureLanding
Normally in the url for the IDE, it has the word "IDE" in it.
This would probably make more sense if I was getting setup on an ecommerce app, so I would recognize that I am forwarded to the runtime application. But when the user is created in the security app, I get forwarded to the Security App's runtime site, which looks real similar to its designtime site.
So next I return to the email and click that second link to begin using the IDE. Then I realized it says in the email that this is the link to access the IDE, so it makes more sense now. Whoever set up my user should have given me a User Authorization Type that gives me access to the IDE. If I havent been given access, when I try to login, I will see a "not authorized" message like below If I do have access, I am shown the apps page of the IDE application. Here it has my lab and the 3 platform apps I was expecting From here I can access the menu and any IDE pages that my user authorization type has access to. Since in this example, I am an IDE_Tenant_Admin who will maintain the whole tenant and all its apps, I have access to the full menu and any apps that get created by me or other users.