K-Rise Systems

I am trying to setup a new controller event and it will not allow me to select a controller, the drop down is empty even though I have several controllers setup.

Hello Sheryl,

The reason your controllers are not showing is because Type is set to "Event". If you change the Type to be set to "Web" then the controllers will show in the dropdown.

Hi Justin,

I tried that and the controllers still did not show in the drop down.

Thanks,
Sheryl

Hi Justin,

So I was trying to work with this some more and I found that if I create a new controller it appears in the drop down; however all of my existing controllers do not. Can this be fixed so that I can select an existing controller? Also, the check box for new controller/ event will not allow me to uncheck it.

Hello Sheryl,

We have discovered the problem that is happening and have determined a solution for it. I will update this post when this solution has been implemented in DV/QA/PD.

Sheryl,

The solution has been implemented everywhere and you should no longer see this issue in any page.

Best Regards,
Justin