Binary Decision Not Always Returning Correct Value

This forum allows users to post and respond to "How Do I Do ....." questions. The information contained in this forum has not been validated by K-Rise Systems and, as such, K-Rise Systems cannot guarantee the accuracy of the information.
Post Reply
kathy.pride
Posts: 47
Joined: September 7th, 2021, 1:04 pm
Contact:

Binary Decision Not Always Returning Correct Value

Unread post by kathy.pride »

I have a binary decision that does not always return the correct value.
image.png
image.png (21.29 KiB) Viewed 1189 times
image.png
image.png (21.29 KiB) Viewed 1189 times
In the screenshot below, the logs on the left show the result of False (which is wrong) and the logs on the right show the result of True (which is correct). Same input values for both.
image.png
word count: 65

Tags:
JustinVanRegenmorter
Posts: 572
Joined: August 26th, 2021, 9:56 am
Contact:

Re: Binary Decision Not Always Returning Correct Value

Unread post by JustinVanRegenmorter »

Hello Kathy, this is an issue we are actively looking into with task 10850. This task will be updated once it is resolved.
word count: 23
JustinVanRegenmorter
Posts: 572
Joined: August 26th, 2021, 9:56 am
Contact:

Re: Binary Decision Not Always Returning Correct Value

Unread post by JustinVanRegenmorter »

Kathy,

Could you try manually recreating the binary decision? We have had success with developers doing this.
word count: 17
kathy.pride
Posts: 47
Joined: September 7th, 2021, 1:04 pm
Contact:

Re: Binary Decision Not Always Returning Correct Value

Unread post by kathy.pride »

Justin,

I continue to have binary decisions fail. I just had a meeting with Akshay and showed him where (with exact same values) one time it fails and the next time it's good. After the fail, I rebuild the data source and then it is good. The original example I provided you was in the MRO application and that is the application I have been working in today. It is also with different objects. The original example was in a workflow. The examples I showed Akshay today were all in a data source on a web page.

Kathy
word count: 99
kathy.pride
Posts: 47
Joined: September 7th, 2021, 1:04 pm
Contact:

Re: Binary Decision Not Always Returning Correct Value

Unread post by kathy.pride »

Justin,

I had this happen twice yesterday in MRO - in both DV and PD. I really need this issue resolved. Something had to have changed on the back end in early October as everything was working correctly until then.

Kathy
word count: 40
JustinVanRegenmorter
Posts: 572
Joined: August 26th, 2021, 9:56 am
Contact:

Re: Binary Decision Not Always Returning Correct Value

Unread post by JustinVanRegenmorter »

Kathy,

We will take another look at why this is happening and work to determine a permanent solution.
word count: 18
JustinVanRegenmorter
Posts: 572
Joined: August 26th, 2021, 9:56 am
Contact:

Re: Binary Decision Not Always Returning Correct Value

Unread post by JustinVanRegenmorter »

Kathy,

We have implemented some changes to the Binary Decision to help this no longer be an issue.

Best Regards,
word count: 20
kathy.pride
Posts: 47
Joined: September 7th, 2021, 1:04 pm
Contact:

Re: Binary Decision Not Always Returning Correct Value

Unread post by kathy.pride »

Thanks Justin! I will continue to monitor.
word count: 7
Post Reply