Logs screen Search/Reset buttons dont always work

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CathyC
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Joined: November 16th, 2021, 11:15 am
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Logs screen Search/Reset buttons dont always work

Unread post by CathyC »

I was working on a batch job and I had an issue where I would run the batch job, then want new logs. I would click "Search" but no new ones would show up. then I would click "Reset" and I would get a yellow error "logs are too old, resetting" (or something like that). I would have to refresh the page to show the new logs I knew existed

Matt H said he experiences this on other object types too. It may just be a bug with the logs page in general
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CathyC
Posts: 469
Joined: November 16th, 2021, 11:15 am
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Re: Logs screen Search/Reset buttons dont always work

Unread post by CathyC »

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After it shows this message, either button will not reset the logs and the "Elapsed: 4 minutes" will never refresh to show that the logs are new. It will just keep counting up
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SteveCap
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Joined: August 26th, 2021, 9:18 am
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Re: Logs screen Search/Reset buttons dont always work

Unread post by SteveCap »

Task 11486 has been created to fix this issue.
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