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New User Creation Email

Posted: December 28th, 2022, 11:23 am
by CathyC
when creating a new user through the IDE, it sends out an email to the user to set their password for the first time.
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but its rendering all the html as text

Jeff manually fixed it by inspecting the page. It would look fine otherwise:
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Re: New User Creation Email

Posted: January 3rd, 2023, 11:50 am
by SteveCap
Task #11076 has been created. This post will be updated when it has been completed.

Re: New User Creation Email

Posted: March 24th, 2023, 12:34 pm
by CathyC
I tested again and this is working now
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Re: New User Creation Email

Posted: March 28th, 2023, 10:14 am
by CathyC
We saw this issue again today.

Weird thing, I created a user in https://platform1.krisesystems.com/IDE/ ... /Page/Home for Akshay

and here is the email it sent
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notice its not in the right tenant. this client does also have a training tenant now, not sure if that link is for it.