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Alarms

Posted: May 25th, 2022, 2:46 pm
by becky.bailey
I'm testing the new alarms in dev and I have three alarms that are set to true. The message is the same for each:
Object reference not set to an instance of an object.

If I go into ECC and test each connection with the alarm, it connects successfully.

What does the object reference not set to an instance of an object mean?

Re: Alarms

Posted: May 25th, 2022, 3:53 pm
by SteveCap
Can you be more specific. When/where are you seeing this error? You should not be seeing an error that has that message. Sounds like the alarm is not working properly.

Re: Alarms

Posted: June 6th, 2022, 1:22 pm
by becky.bailey
I don't think my email response updated the forum.

I see the message "Object Reference not set to an instance of an object".
This is showing for the JDE, ECC and Email alerts.

Re: Alarms

Posted: June 7th, 2022, 1:44 pm
by JustinVanRegenmorter
Hello Bailey,

Task 10506 has been created to address this. This post will be updated when it's resolved.

Re: Alarms

Posted: June 27th, 2022, 12:12 pm
by JustinVanRegenmorter
This issue has been resolved in a previous revision.

Re: Alarms

Posted: July 11th, 2022, 3:13 pm
by becky.bailey
How do I get the revision? I'm still receiving the same alarms

Re: Alarms

Posted: July 13th, 2022, 8:22 am
by JustinVanRegenmorter
Good Morning Becky,

Revisions get applied on a weekly basis. We will take another look into this issue.